Return & Privacy Policies

Return Policy:
If you are dissatisfied at any time during the first 30 days after purchase, please email or call Home and Hardware Depot to arrange exchange or return.  Once contact is made arrangements will be made for shipping product back.  To assure accurate return of all products, Home and Hardware Depot requires verification of return by sending Home and Hardware Depot tracking information via email.  Refunds will be issued after all inventory is received. If free shipping was applied to your original order return value will be less free shipping total. All Shipping charges are non-refundable; however we will cover any shipping costs in result of our error (you received an incorrect or defective item, etc.).  Original packaging required or a 50% restocking fee may be charged. All refunds will be issued to original payment method only, no expectations.  Products returned to Home and Hardware Depot without authorizations will not be credited.  All orders are subject to 25% restocking fee.

*Secondary Handrail is Special Order and All Sales Are Final. 

*Home and Hardware Depot is not responsible for improper measurement of Round Cooper Post Caps and Tiaras Round Copper Post Caps.  Round Cooper Post Caps and Tiaras Round Copper Post Caps must be in like new condition, before any drilling or installation.  All Round Cooper Post Caps and Tiaras Round Copper Post Caps are subject to a 50% restocking fee.


**All NextStone orders are non-refundable. If the order is shipped incorrectly or damaged a replacement parts will be sent out at no charge. A request to have damaged/incorrect products returned may be requested. All other requests will be declined.

This return policy does not cover damage resulting from accident, misuse or abuse, affixing of any attachments not provided with the product or loss of parts.


Home and Hardware Depot will not be liable for any incorrect installation of any products, incidental or consequential damage nor damages resulting from misuse or modifications of purchased products.



Contacting Us

Email your refund requests Please include the words “Refund Request” in the subject line of your email.


Phone Number: 253-973-1145


Privacy Policy:
What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To personalize your experience
(your information helps us to better respond to your individual needs)

; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our
web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
Gig Harbor , WA 98335

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